Usage
Track your organization's resource consumption and manage plan limits across seats, automations, AI features, and more.
Understanding Your Usage Page
The Usage page shows how your organization is consuming Jestor's resources. You can find it under Settings → Usage.
Consumption may take some time to reflectUsage numbers are not updated instantly. After consuming resources — such as running automations, processing pages, or making API calls — it may take a little while for the numbers to be updated on this page.
Each metric shows your current consumption against the limit included in your plan. Some metrics can be expanded by purchasing add-ons — but add-ons are only available on Pro, Scale, and Expert plans. Hero, Plus, and Jestor plan users cannot purchase add-ons to increase their limits.
Limits vary by planThe numbers shown on your Usage page depend on which plan your organization is on. For the full breakdown of limits per plan, see Plans Features. If you need higher limits, consider upgrading your plan or, if you're on Pro or above, purchasing add-ons.
Metrics explained
Seats
The number of active user seats occupied in your organization, out of the total purchased.
Each active member or builder in your workspace occupies one seat. Viewers (available on Scale and Expert plans) do not count toward seat usage.
You can add individual seats as an add-on if you are on the Pro plan or above.
Unlimited plan variantsMost plans have an Unlimited version available (e.g. Jestor Unlimited, Plus Unlimited). These variants remove the seat cap entirely. Unlimited variants are not always available for purchase — contact our sales team for availability.
No-Code Automation Runs per Month
The number of no-code automation executions triggered during the current calendar month, out of your monthly allowance.
Every time a no-code automation fires — whether triggered by a record being created, updated, a button clicked, or a scheduled action — it counts as one run per action. The counter resets at the beginning of each month.
You can view a Monthly history of runs, a Report by automation to see which automations consume the most, and detailed Reports from the buttons on this section.
If you are on Pro or above, you can purchase additional run packs as add-ons. For the included volume per plan, see Plans Features.
How automation runs are countedEach action inside an automation counts as a separate run — not the automation itself. For example, an automation with 3 actions counts as 3 runs every time it fires. Automation chains (when one automation triggers another) also count toward your limit, even if they fail. See Rate Limits for the full details.
Processing Units (PUs)
The amount of low-code compute capacity consumed this month, measured in Processing Units.
1 PU = 250 GB·seconds per month.
PUs are consumed when low-code automations (Python, .NET, or PHP functions) are executed. The more memory your function uses and the longer it runs, the more PUs it consumes. This metric is only applicable if your plan includes low-code tools (Jestor plan and above).
You can purchase additional PUs as add-ons on Pro plans and above. For the included volume per plan, see Plans Features.
How PU consumption is calculatedUsage is calculated by multiplying the runtime of the function by its memory allocation. A function using 128MB of memory that runs for 600ms consumes 0.075 GB·s. See Rate Limits for full details on low-code usage measurement.
AI Credits
The total number of AI tokens consumed by AI automations and AI-powered features this month, out of your monthly credit allowance.
AI Credits are consumed by features such as AI automations (ChatGPT, Gemini, Anthropic and others), the AI Builder, Chatbot Agents, and other AI-powered interactions within your workspace.
Pages Processed is now a separate metricPreviously, document and image processing via OCR (Attachment Vision) was counted as part of AI Credits. Pages Processed is now tracked independently as its own metric. See the Pages Processed section below.
You can purchase additional credit packs as add-ons on Pro plans and above. For the included volume per plan, see Plans Features.
Temporary promotion: +150,000 AI Credits/monthAll plans are currently receiving an extra 150,000 AI Credits per month as a temporary promotion. This bonus is not part of any plan and may be removed at any time without prior notice. Do not rely on it for critical operations.
Pages Processed
The number of document pages or image files read by Jestor's OCR engine this month, out of your monthly allowance.
A page processed is counted each time a single page of a document (PDF, Word, etc.) or a single image file is analyzed by the OCR engine — for example, when using the Attachment Vision field or OCR-related AI automations.
This metric was previously bundled into AI Credits but is now tracked separately to give you more transparency and control over document processing usage.
OCR features are available on the Jestor plan and above. You can purchase additional page packs as add-ons on Pro plans and above. For the included volume per plan, see Plans Features.
Records per Table
The number of records in your largest table, compared to the per-table record limit on your plan.
This metric reflects the single table with the most records in your workspace. If any table approaches or exceeds your plan's limit, you will need to either upgrade your plan or purchase a records add-on (available on Pro and above).
You can purchase additional record packs as add-ons on Pro plans and above. For the included volume per plan, see Plans Features.
Hitting the records limitIf a table reaches its limit, new records cannot be created in it until space is freed or the limit is expanded. Unblocking only affects future actions — no data is retroactively recovered. See Rate Limits for more context.
Deleting records doesn't free up space immediatelyRecords moved to the trash bin still count toward your usage. To free up space, you need to permanently delete them from the trash. After doing so, it may take a few minutes for the record count to update. See Recovering and Deleting Structures and Data for step-by-step instructions.
WhatsApp Messages
The total number of WhatsApp messages exchanged through Jestor's native WhatsApp integration this month.
No hard limits for nowWhatsApp messaging currently has no enforced monthly cap. Pricing and volume limits may be introduced in the future. Take advantage of unlimited messaging while it lasts!
This counter tracks all messages sent and received via the native WhatsApp integration, including messages handled by WhatsApp Agents. For the included volume per plan, see Plans Features.
API Calls This Month
The total number of API calls made to Jestor's API this month, out of your monthly allowance.
Every request made to the Jestor API — whether from an external tool, a webhook, or a custom integration — counts as one API call. This includes calls made via Make, Zapier, or direct API requests.
You can purchase additional API call packs as add-ons on Pro plans and above. For the included volume per plan, see Plans Features.
API rate limits and what counts as a callBeyond the monthly volume shown here, Jestor enforces a rate limit of 10 API calls per second. Webhooks, SDK methods, and Zapier triggers all count as API calls. See Rate Limits for the full breakdown.
Plan-based limits (non-expandable)
The following metrics are determined solely by your plan and cannot be expanded with add-ons. To increase these limits, you will need to upgrade to a higher plan. For the exact values per plan, see Plans Features.
Number of Tables
The total number of tables you can create in your workspace. Once you reach this limit, no new tables can be created until you upgrade.
Number of App Pages
The total number of app pages you can build across all your apps.
Number of Public App Pages
The number of app pages that can be shared via a public link. This is a sub-limit within your total app pages.
Total Fields per Table
The maximum number of fields (columns) allowed in a single table, covering all field types combined.
Virtual or Connected Fields per Table
The maximum number of formula, lookup, roll-up, and connected record fields per table. These are more computationally intensive and have their own sub-limit within the total fields cap.
Number of Roles
The total number of permission roles you can configure in your workspace to control what different users can see and do.
Total Number of Automations
The maximum number of no-code automation sequences you can have created across your entire workspace.
Automations per Table
The maximum number of automations that can be associated with a single table, regardless of the workspace-wide total.
Automation Log Retention
How long automation execution logs are kept and accessible for review. After this window, older log entries are removed automatically.
Execution Time
The maximum time a single automation or low-code function is allowed to run before being interrupted. Operations exceeding this limit will time out and not complete.
Records per API Request
The maximum number of records that can be returned or written in a single API call. Higher-tier plans support larger batch sizes, improving performance for integrations handling large data volumes.
History Log
How far back the record history log goes — showing who changed what and when on each record. Entries older than this window are no longer accessible.
Snapshot Recovery
The maximum age of a deleted record, field, table, or app page that can still be recovered. Items deleted beyond this window cannot be restored through the interface.
Jestor E-mail (@jestor.mail) per Month
The number of inbound emails your workspace can receive per month via Jestor's native email addresses. Available from the Jestor plan and above.
Storage per Organization
The total storage available for files, images, and attachments uploaded across your entire workspace.
How to increase your limits
For metrics that support add-ons, each metric row on the Usage page has an "Add more" button on the right side. Clicking it opens the Manage Add-ons panel, where you can increase the following resources:
| Metric | Add-on increment |
|---|---|
| Automation runs | 100 runs/mo |
| Records per table | 100 records/table |
| Low-code PUs | 1 PU/mo |
| AI Credits | 1,000 credits/mo |
| API calls | 1,000 calls/mo |
| OCR pages (Pages Processed) | 500 pages/mo |
From the Manage Add-ons panel you can see your Current Add-ons (what is already active on your account), adjust quantities using the +/− controls, and proceed to billing to confirm the changes. Add-ons renew automatically each month alongside your plan subscription.
Add-ons require Pro plan or aboveThe "Add more" button is only functional on Pro, Scale, and Expert plans. On Hero, Plus, and Jestor plans, the only way to increase limits is to upgrade to a higher plan.
Add-ons availability
Add-ons are only available on Pro, Scale, and Expert plansIf you are on the Hero, Plus, or Jestor plan, you cannot purchase add-ons to expand your usage. To get higher limits, you will need to upgrade to a higher plan. Contact our sales team at [email protected] to learn more.
| Hero | Plus | Jestor | Pro | Scale | Expert | Enterprise | |
|---|---|---|---|---|---|---|---|
| Can expand with add-ons | ✗ | ✗ | ✗ | ✅ | ✅ | ✅ | ✅ |
Official Source & Changes
Plans and usage metrics may changeThe official and always up-to-date reference for plan limits and features is the Plans Features page. New usage metrics may be introduced as Jestor adds new features, and limits may be adjusted across plans over time. When in doubt, refer to that page or contact our team.
Updated about 3 hours ago
