Twilio - WhatsApp and SMS Messages

Send WhatsApp and SMS messages through Twilio


With the Twilio actions, you can send WhatsApp or SMS messages through Twilio automatically when the chosen trigger is activated. Keep a clear line of communication with your clients.


Trigger -> Action

The most important thing about a trick is understanding its conditions and actions. They have a simple generic structure:

When the condition (trigger) happens, then do (action).
Trigger -> Action


How to create

You just have to click on the "+ Automations" icon on the upper right corner of the screen to open the No code automations panel, and then on the "+ Create new automation" button:


Select the trigger of your choice to activate the action, then select the "Twilio - WhatsApp Messages" action, and fill in the options:

  • Connect and select your Twillio account.
  • Choose the phone number that the WhatsApp will be sent. You can type or insert a data directly from a Jestor's phone number field.
  • Write the message to be sent via WhatsApp. You can type or insert a data directly from a Jestor's field.

For example: Trigger – “When a field is changed” and the order is moved to “Sent”, the action “Twilio – Whatsapp Messages” will occur sending an automatic message to update customers on shipping updates.